.ch-chat-launcher{position:fixed;right:20px;bottom:86px;z-index:10020;display:flex;align-items:center;gap:10px;padding:13px 17px;border:0;border-radius:999px;background:linear-gradient(135deg,#2563eb,#168fd8);color:#fff;font:700 14px Montserrat,Arial,sans-serif;box-shadow:0 14px 36px rgba(37,99,235,.3);cursor:pointer}
.ch-chat-launcher svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:2}
.ch-chat-panel{position:fixed;right:20px;bottom:148px;z-index:10021;width:min(390px,calc(100vw - 28px));height:min(610px,calc(100vh - 180px));display:grid;grid-template-rows:auto minmax(0,1fr) auto;border:1px solid #dbe5f1;border-radius:20px;background:#fff;box-shadow:0 24px 70px rgba(15,35,70,.23);overflow:hidden;font-family:Montserrat,Arial,sans-serif}
.ch-chat-panel[hidden]{display:none!important}
.ch-chat-details{display:grid;align-content:center;gap:15px;min-height:0;padding:24px;background:#f6f9fd}.ch-chat-details[hidden]{display:none!important}.ch-chat-details>div{text-align:center}.ch-chat-details strong,.ch-chat-details small{display:block}.ch-chat-details strong{color:#172033;font-size:17px}.ch-chat-details small{margin-top:6px;color:#64748b;font-size:10px}.ch-chat-details label{display:grid;gap:6px;color:#334155;font-size:10px;font-weight:800}.ch-chat-details input{box-sizing:border-box;width:100%;padding:12px 13px;border:1px solid #cbd5e1;border-radius:11px;background:#fff;color:#172033;font:500 12px Montserrat,Arial,sans-serif;outline:0}.ch-chat-details input:focus{border-color:#2563eb;box-shadow:0 0 0 3px rgba(37,99,235,.12)}.ch-chat-details>button{padding:13px;border:0;border-radius:11px;background:linear-gradient(135deg,#2563eb,#168fd8);color:#fff;font:800 12px Montserrat,Arial,sans-serif;cursor:pointer}.ch-chat-details>button:disabled{opacity:.55}
.ch-chat-head{display:flex;align-items:center;justify-content:space-between;padding:17px 18px;background:linear-gradient(135deg,#172d51,#166ca8);color:#fff}
.ch-chat-identity{display:flex;align-items:center;gap:11px}.ch-chat-avatar{display:grid;width:42px;height:42px;place-items:center;border-radius:12px;background:#fff;color:#2563eb;font-weight:900}.ch-chat-head strong,.ch-chat-head small{display:block}.ch-chat-head small{margin-top:3px;color:#cfe8fa;font-size:10px}.ch-chat-close{border:0;background:transparent;color:#fff;font-size:24px;cursor:pointer}
.ch-chat-body{display:grid;grid-template-rows:auto minmax(0,1fr);min-height:0;overflow:hidden}.ch-chat-messages{display:flex;min-height:0;flex-direction:column;gap:10px;padding:17px;overflow-x:hidden;overflow-y:auto;background:#f6f9fd;overscroll-behavior:contain}
.ch-chat-message{flex:0 0 auto;max-width:82%;box-sizing:border-box;padding:11px 13px;border:1px solid #dfe7f1;border-radius:13px 13px 13px 4px;background:#fff;color:#172033;font-size:12px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.ch-chat-message.visitor{align-self:flex-end;border-color:#bfdbfe;border-radius:13px 13px 4px 13px;background:#eaf5ff}.ch-chat-message.system{align-self:center;max-width:92%;border-color:#fed7aa;background:#fff7ed;color:#9a3412;text-align:center;font-size:10px}.ch-chat-message small{display:block;margin-top:4px;color:#94a3b8;font-size:8px}.ch-chat-status{padding:7px 15px;background:#eef7ff;color:#2563eb;font-size:9px;font-weight:800;text-align:center}
.ch-chat-footer{display:grid;background:#fff}.ch-chat-form{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:13px;border-top:1px solid #dbe5f1}.ch-chat-form textarea{box-sizing:border-box;width:100%;resize:none;min-height:44px;max-height:90px;padding:11px 12px;border:1px solid #cbd5e1;border-radius:11px;font:500 12px Montserrat,Arial,sans-serif;outline:0}.ch-chat-form textarea:focus{border-color:#2563eb;box-shadow:0 0 0 3px rgba(37,99,235,.12)}.ch-chat-form button{width:45px;border:0;border-radius:11px;background:#208fda;color:#fff;font-size:18px;font-weight:900;cursor:pointer}.ch-chat-form button:disabled{opacity:.55}.ch-chat-hint{margin:-7px 14px 9px;color:#94a3b8;font-size:8px}
.ch-chat-rating{display:grid;gap:9px;padding:13px 16px;border-top:1px solid #dbe5f1;text-align:center}.ch-chat-rating[hidden]{display:none!important}.ch-chat-rating strong{font-size:11px}.ch-rating-stars{display:flex;justify-content:center;gap:5px}.ch-rating-stars button{border:0;background:none;color:#cbd5e1;font-size:25px;cursor:pointer}.ch-rating-stars button.active,.ch-rating-stars button:hover{color:#f59e0b}.ch-chat-rating textarea{resize:none;padding:8px;border:1px solid #dbe5f1;border-radius:8px;font:inherit;font-size:10px}.ch-rating-submit{justify-self:center;padding:8px 15px;border:0;border-radius:8px;background:#2563eb;color:#fff;font-size:10px;font-weight:800;cursor:pointer}
@media(max-width:520px){.ch-chat-launcher{right:14px;bottom:82px}.ch-chat-launcher span{display:none}.ch-chat-panel{right:7px;bottom:7px;width:calc(100vw - 14px);height:calc(100dvh - 14px);border-radius:17px}}